Welcome, we are glad you are here
This section of our website is here to help you navigate your rental, understand your rights, and get the right support when you need it.
Your Tenancy, supported from day one
At Ascension, renters are not an afterthought. A well-supported renter means a well-maintained property, a smooth tenancy, and a better experience for everyone. Use the links below to find the information you need.
Everything You Need, in one place
Maintenance and Repairs
How to report a maintenance issue, what counts as urgent, and what to expect from the repair process.
Learn more →Routine Inspections
What to expect during a routine inspection, how much notice you will receive, and how we conduct them.
Learn more →Application Form
Apply for an available rental property. Complete your application online with all required documents.
Apply now →Pet Request
Wishing to keep a pet at your rental property? Submit a formal pet request through our online form.
Submit request →Vacating
Everything you need to know about ending your tenancy correctly, including notice periods and condition requirements.
Learn more →Renter Portal
Access your lease documents, payment history, and submit maintenance requests through the PropertyMe portal.
Log in →As a Renter, you have clear rights
- The right to quiet enjoyment of the property
- At least 24 hours notice before entry in most circumstances
- A property that meets Victorian minimum standards
- Prompt response to urgent and non-urgent repair requests
- 90 days notice of any rent increase
- Your bond lodged with the RTBA and returned correctly at the end of your tenancy
Need Something? we are here
For all maintenance, repair requests, or general enquiries, please contact us directly. We respond promptly and take every request seriously.
Phone: 0468 449 273
Email: hello@ascensionrealestate.com.au
"Lehna has proved to be very attentive, communicative and goes out of her way to make life easier. Exactly what we were looking for in a property manager."Adrian, Diggers Rest
A Question? we are happy to help
Reach out directly and we will get back to you promptly.