Why Ascension

What Our Clients Say, in their own words

Real experiences from real rental providers across Melbourne's West. No scripts, no summaries.

  • "I have been difficult to deal with during this process of the unit being left in unsuitable condition, cleaning, renovating, painting and seeking redress through VCAT.. All during this time you have been nothing but patient and have helpfully provided all relevant information. You have been completely professional. You have been a credit to yourself and your agency."

    — Noel & Alicia

  • “Just a short note to thank you for the work done on renting out my two properties in the last month. Your work cannot be faulted, done very professionally. Your constant feedback to me how things were progressing kept me at ease. Very happy with how the checks were done and explained to me and how fast you found tenants so quick. Its been a pleasure doing the deals this time around.”

    — Greg & Barbara

  • “Lehna has been great to have as my property manager, my property was leased within a couple of days and she sorted everything out for me which was a great experience!”

    — Rachelle

  • “Lehna as a property manager has provided outstanding service and care. I first met her as my property manager for my current apartment whilst she worked for another agency and found her service exemplary so when I needed to find a new apartment I reached and Lehna responded immediately and sent the details of what I was looking for. To any tenants out there with Lehna as your property manager you know you are in good hands.”

    — Dallas

  • “Lehna has proved to be very attentive, communicative and goes out of her way to make life easier for the owners”

    — Adrian

  • “Lehna has been an absolute superstar with managing my property. After having a terrible experience with another agent, she took charge, explained the entire process and its fees, and organised everything from A to Z without there being any hiccups. With the kind of experience she’s got under her belt, you would expect nothing less with her honest and upbeat attitude. I will no doubt, be recommending her to everyone in need of any management services in the future.”

    — Jenny

  • “Lehna and her rental department are professional, efficient, hard working, quick to respond and have a friendly, positive attitude. Lehna provides a first class service and I have no hesitation to highly recommend, five stars all round!”

    — Lara

  • “Lehna has been super welcoming and helpful in my experience in finding my new home.”

    — Kate

  • “Lehna was very responsive and accommodated our tenancy related needs in a prompt way. Highly recommended! Very satisfied with the service ”

    — Lal

  • “From meeting our needs to guiding us through the lease agreement, they were always available and professional. Whenever we had concerns, they were quick to respond and resolve them efficiently. I highly recommend working with a good agent when renting a townhouse.”

    — Jolina

  • “My agent Lehna manages my property exceptionally well, always responding quickly and efficiently. Everything runs smoothly and perfectly. I highly recommend.”

    — Mina

  • “I’ve had an amazing experience with our new property manager Lehna is exceptional very trust worthy and reliable! You guys do an excellent job so thank you.”

    — Harlee

  • “With Lehna to rent my property out, we have found the whole experience very professional and seamless. Lehna was highly organised with exceptional communication skills and found us tenants to rent out our investment property the day after settlement. We highly recommend for all your property needs”

    — Gregory

  • “Thank you Lehna for helping us with a lot of trades and logistics for new investment property!”

    — Aidan

  • “Lehna and the team have been exceptional during every step of the rental process. We have found them to be professional and helpful. The team have always responded to our queries promptly (we’ve had a few), last week they arranged and completed a maintenance request within 24 hours which we found to be efficient and stress free. We highly recommend reaching out to Lehna and the team if you’re looking for a positive and enjoyable experience.”

    — Desiree

  • “Lehna who has just been an absolute pleasure. What a kind and happy lady, who is always willing to see what else she can do to help out. Not often do you find property managers who say they will call you back at a certain time and actually do!! Thank you, you’ve been amazing!”

    — Anna

  • “I had Lehna to go through my application process and they’re lovely, processed my application quickly and got an outcome very quickly, by far the best, easiest and friendliest real estate I have dealt with.”

    — Ebony

  • “I appreciate Lehna Angelino for her fantastic supervision in bring back the my property at XX Dunvegan Drive XXX into such a nice shape.”

    — Saifur

  • “I’ve been with Lehna Angelino for over 7 years, and there’s no one else I would trust with my investment! This month, she leased my property out after just one open, giving me little to no financial downtime—a huge relief. Lehna treats my property as if it’s her own, always ensuring it’s in the best hands and that I’m fully supported as an owner. She’s incredibly knowledgeable, walking me through all the ‘cans and can’ts’ of property management. She even represented me successfully at VCAT a few years back, securing everything I was entitled to. No matter where she goes, Lehna will always be my agent—she’s simply the best! If you want peace of mind, don’t hesitate to choose Lehna.”

    — Kay

  • “Having Lehna Angelino as my property manager was a fantastic experience. Her professionalism, attention to detail, and proactive communication stood out. Lehna’s expertise and dedication ensured that my property was well maintained and any issues were promptly addressed. I highly recommend Lehna for her exceptional service and client-focused approach.”

    — Nakitta

  • “As a landlord, I could not be happier with Lehna Angelino. She is professional, attentive and always goes the extra mile to make sure runs smoothly. Lehna genuinely cares about my investment and keeps me informed every step of the way. Highly recommended her to anyone looking for a reliable property manager.”

    — Karen

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